Reputation Management
Superpower your online reputation
Use automation & a single inbox to monitor, manage and reply to customer reviews. Enabling you to understand what your customers care about and encouraging them to engage with you.
Centralised inbox
Capture all reviews across platforms and locations in a centralised place.
Manage reviews
Respond to your customers in an easier way, no matter which platform they interacted with you.
Photo reviews tracking
Keep an eye on not just text but also photo reviews.
Sentiment analysis
Know whether your users are complaining or complimenting your locations and what did they say for each.
DashboardsGive access to members of your team or area managers to view or answer reviews for all or a given subset of locations.
Review insightsAnalyse which platforms are driving more interactions and how your scoring is for each.
Map viewsVisualise data about which locations drive more reviews or their sentiment, in an easy and visual way.
Filters & searchesFind reviews by sentiment, by keyword, by reply status - get the data you need when you need it.
Placeholders
Personalise your review responses with fields from the review data, such as the reviewer's name, making them feel involved.
Review templates
For when you have lots of reviews to answer but you still want the personal touch - create default templates to answer in 2 clicks.
Multi-format exports
Export your review data in multiple formats, including Excel.
We make sure customers find you, analyse what they do, and help you take action on these discoveries
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